Support
We're a small, independent team — questions go straight to a real person.
Contact us
For bugs, feedback, content requests, billing questions, or anything else:
Email: support.clubyap@gmail.com
We aim to respond within a few business days.
Managing your subscription
Club YAP Pro subscriptions are billed and managed through the App Store, not by us directly.
- To cancel or change your plan: iOS Settings → your name → Subscriptions → Club YAP, or from the Manage Subscription button inside the app (Profile → Account).
- To request a refund: refunds are handled by Apple under their own refund policy — visit reportaproblem.apple.com.
Deleting your account
You can permanently delete your Club YAP account and data at any time from inside the app: Profile → Account → Delete Account. This is subject to the retention window described in our Privacy Policy. If you'd rather we do it for you, email us at the address above from the email associated with your account.
Frequently asked
Why did my quiz score come back instantly?
Quiz questions are multiple-choice, generated ahead of time from each video's own content — scoring is a simple correct/incorrect check, not a live AI judgment, so results always appear immediately. That's expected behavior, not a bug.
Can I use Club YAP on Android?
Not yet — Club YAP is currently iOS only.
Is my data sold to advertisers?
No. See our Privacy Policy for exactly what we collect and why.